You can find our hygiene certificates and the hygiene practices we have been applying in our businesses due to Covid-19 here.
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As YONCALI THERMAL HOTEL & SPA,
We act in line with our Environmental Sustainability Policy and are committed to responsible, inclusive, and sustainable tourism practices. Our key principles include:
We support local and regional development and employment.
We provide equal opportunities to all employees, including in management positions, by conducting performance-based evaluations regardless of gender, race, religion, or background in recruitment, development, and reward processes.
We respect workers' rights and strictly adhere to legal regulations regarding employment practices.
We strongly oppose child labor and support efforts to eliminate it.
We offer regular training to employees, ensuring opportunities for personal and professional development.
We maintain a safe and healthy working environment, providing channels for employees to share their suggestions, requests, and complaints, which we actively evaluate to improve our management systems.
We embrace the principle of zero accidents, aiming to embed occupational health and safety into our corporate culture.
We value the participation of stakeholders in our sustainability efforts and ensure transparency when necessary.
We inform both guests and staff about the natural and cultural heritage of the local and regional area.
We consider all guest feedback and use it to improve our services and operational processes.
When planning new investments, we assess potential risks to protected areas, historical heritage, and the integrity of the natural and cultural environment. In construction, maintenance, design, and landscaping, we prioritize sustainable, locally appropriate materials and practices.
Our buildings and concept are designed with accessibility in mind, ensuring that both guests and staff with special needs are included in all aspects of the experience.
We contribute to the preservation and promotion of local/regional historical, archaeological, cultural, and spiritual assets and traditions.
In purchasing products and services, we evaluate quality and suitability with users and maintain fair, honest, and impartial supplier selection processes.
We respect human rights and strictly reject any form of discrimination based on language, religion, race, gender, or other grounds. We strongly oppose any form of exploitation, abuse, or harassment—including sexual, commercial, or domestic violence—especially toward children and vulnerable groups.
We commit to continual improvement of all our processes, guided by our core values and in full compliance with legal and other requirements.
We manage our operations by identifying internal and external issues, as well as stakeholder expectations, to analyze risks proactively and strive for continuous improvement. We integrate risk management across all business processes to identify and seize new opportunities.
In line with our vision of sustainable development, we aim to be a leading, long-term value-creating enterprise in the tourism sector.
The purchase and sale of historical artifacts must only occur with proper permissions and documentation. Any form of illegal trade is strictly prohibited.